Placing an Order
Creating an account provides you with the ability to:
- Keep track of current orders and view previous purchases
- Conveniently place orders; all billing and shipping information is saved
- Sign up for the UJNG newsletter in order to stay up to date with new arrivals, and get first communication on sales
Once your order has been placed an order confirmation will be sent to the email address provided at checkout. The order confirmation acts as an invoice and includes your order number and all relevant details.
If you’ve received your order confirmation and have any concerns, please contact us and we will be happy to help you make modifications.
Please note: for exclusive releases, we reserve the right to limit quantities per order and/or customer.
Once your order is placed a standard processing time of up to 2 business days is required before the order is shipped out.
Orders placed after 16:00 AM (BST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day.
Modifying or Cancelling Your Order
Modifying or cancelling an order is always possible so long as it has not yet been packed or shipped.
You can modify or cancel your order by either:
- Emailing us at firstname.lastname@example.org
- Contacting us by telephone on (0044) 207739 9385